que sera, sera, sarah.

I am a User Researcher dedicated to making complex systems comprehensible and human-centered. For over 5 years, I've equipped teams across high-stakes industries with the critical knowledge they need to move forward.

My ethos is to reduce friction and enable equitable access by grounding every decision in authentic human needs. My colleagues would tell you that my superpower is the ability to disentangle the chaos; I take conflicting data and structural noise and transform it into clear, digestible, and collaborative insights.

While I'm a meticulous planner by nature, my philosophy is to let go and simply observe what organically is. This practice of objectivity and intentional presence is key to uncovering the truths that truly reduce risk and drive opportunity.

In my day to day, I work at a healthcare company focusing on digital process design. Outside of work, I am a ceramic artist who finds working with clay grounding.